Frequently Asked Questions

Everything you need to know about your Vastrado shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days for metropolitan areas and up to 7 business days for regional locations.

What is your return policy?

We offer a 15-day hassle-free return policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between slim, regular, and oversized styles.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.

Can I cancel or modify my order after it has been placed?

Orders can be cancelled within 2 hours of placement via the 'My Orders' section. Once the order has been processed for shipping, modifications are no longer possible.

How can I track my shipment?

Once your order is dispatched, you will receive an email and SMS with a tracking link and AWB number to monitor your delivery in real-time.